FAQ

Answers to your questions

Frequently Asked Questions

- Regarding the payment method

- regarding the request

- Regarding delivery

- Regarding the personal account and site

- how to pay?

   You can pay for your order via Knet or credit     card .

-Is it safe to pay online with a credit card?

   Yes, all electronic credit card transactions on   our website are fully secured.

-What is the accepted currency when paying?

We accept the local currency of the country, for example, the Kuwaiti dinar is accepted inside the State of Kuwait .

-Will I get a discount when ordering large quantities?

We do not have additional discounts in case of ordering larger quantities .

- Can I see the products somewhere? Do you have a product gallery?

We do not have showrooms. Since the presence of a product exhibition on the ground defeats our goal of providing an easy and convenient online shopping process, you can rest assured that our website will give you more than one picture to display the product in a complete and comprehensive way, in addition to providing an accurate description of all the details of the product. You can count on it. You can always contact us and inquire about any product, and our customer service team will do their best to help you and answer all your inquiries.

-Can I open and test the product before paying the order value?

The product cannot be opened and cosmetic products cannot be tried for public health reasons.

Can I cancel or modify my orders?

As long as the order has not been filled out yet, you can contact us and we will help you .